Data Privacy
We (“we”, “us”, “our”) take the protection of the privacy of the users (“user” or “you”) of our website and/or mobile app (the “website” or “mobile app”) very seriously and are committed to protecting the information that users provide us in connection with the use of our website and/or our mobile app (collectively: “Digital Assets”). Furthermore, we are committed to protecting and using your information in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the “Services”) when you access the Services through your devices.
Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your information before using our Services. If you have read and fully understood this Policy and do not agree with our practices, you must cease using our digital assets and Services. By using our Services, you accept the terms of this Privacy Policy. Continued use of the Services constitutes your agreement to this Privacy Policy and any changes thereto.
In this Privacy Policy, you will learn:
How we collect data
What data we collect
Why we collect this data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we deal with minors
Updates or changes to the Privacy Policy
Category: Always
Below is an overview of the data we may collect:
Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow any conclusions to be drawn about who collected it. The non-personal data we collect consists mainly of technical and aggregated usage information.
Individually identifiable information, i.e. anything by which you can be identified or could be identified with reasonable effort (“personal data”). Personal data we collect through our services includes, but is not limited to, information requested from time to time such as names, email addresses, addresses, telephone numbers, IP addresses, and more. If we combine personal data with non-personal data, we treat it as personal data for as long as it is combined.
Category: Always
Below are the main methods we use to collect data:
We collect data when you use our services. Thus, when you visit our digital offerings and use the services, we may collect, record, and store usage, session, and related information.
We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
We may collect information from third-party sources, as described below.
We collect information that you provide to us when you log in to our services through a third-party provider such as Facebook or Google.
Category: Always
We may use your data for the following purposes:
to provide and operate our services;
to develop, customize, and improve our services;
to respond to your feedback, inquiries, and requests, and to offer support;
to analyze inquiry and usage patterns;
for other internal, statistical, and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations, enforce our terms and policies, and comply with applicable law, regulations, or governmental requests;
to provide you with updates, news, promotional materials, and other information related to our services. For promotional emails, you can decide whether you wish to continue receiving them. If not, simply click the unsubscribe link in these emails.
Main category: Always
We may share your data with our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise our defense rights; (iii) to protect our rights, property, or personal safety or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of merger, acquisition, or purchase of (substantially) all assets, etc.); (v) to collect, store, and/or manage your data using authorized third-party providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to collaborate with third parties to improve your user experience. For the avoidance of doubt, we would like to point out that we can transfer, share, or otherwise use non-personal data at our own discretion with third parties.
Category: User has a blog or forum
Please note that our services enable social interactions (e.g. publishing content, information, and comments, as well as chatting with other users). We remind you that any content or data you make available in these areas can be read, collected, and used by other people. We do not recommend publishing or sharing information that you do not want to make public. If you upload content to our digital assets or otherwise make it available as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You hereby acknowledge and confirm that copies of your data may remain accessible on cached and archived pages even after deletion or after a third party has made a copy/storage of your content.
Cookies and similar technologies
When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies, as well as analytics services ("tracking technologies"). These tracking technologies can enable third parties to automatically collect your data to improve the browsing experience on our digital assets, optimize their performance, and ensure a customized user experience, as well as for security and fraud prevention purposes.
To learn more about this, please read our Cookie Policy.
Category: The user is NOT associated with an advertising service
We will not share your email address or other personal data with advertising companies or advertising networks without your consent.
Category: The user is associated with an advertising service, a campaign manager, or Facebook Ads
We may provide advertising through our services and our digital assets (including websites and applications that use our services), which may also be tailored to you, such as ads based on your recent browsing behavior on websites, devices, or browsers.
To provide this advertising to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or local HTML5 storage and/or other technologies. We may also use third parties, such as network advertisers (i.e. third parties that serve ads based on your website visits), to serve targeted advertising. Third-party ad networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize ad content for you. These third-party cookies and other technologies are governed by the specific privacy policy of the respective third party and not this one.
Category: Always
Non-personal data
Please note that our companies and our trusted partners and service providers are located all over the world. For the purposes explained in this Privacy Policy, we store and process all non-personal data we collect in various countries.
Category: User collects personal data
Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper provision of our services and/or as required by law (as further explained below).
Group: Always
Please note that we retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.
We may correct, supplement or delete incorrect or incomplete data at any time at our own discretion.
Phrase/Category: Always
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored through our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and offer secure HTTPS access to most areas of their services.
Phrase/Category: User accepts payments/e-commerce
All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaborative effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic and procedural controls) by our store and our service providers.
Phrase/Category: Always
Regardless of the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute confidentiality or security of any information you upload, post or otherwise share with us or anyone else.
For this reason, we would like to ask you to set secure passwords and, if possible, not to transmit confidential information to us or others, the disclosure of which you believe could cause you serious or permanent harm. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share confidential information via any of these communication channels.
Category: User does NOT collect data from minors
The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services, or provide us with any information.
We reserve the right to request proof of age at any time to verify whether minors are using our services. In the event that we learn that a minor is using our services, we may block or restrict access to our services for these users and delete all data we have stored about that user. If you have reason to believe that a minor has provided us with data, please contact us as specified below.
Category: User collects data from minors
Children may use our services. However, if you want access to certain features, you may need to provide certain information. The collection of certain information (including information collected via cookies, web beacons, and similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity on the child providing more contact details than is reasonably necessary to participate in that activity. We use the data we collect only in connection with the services that the child has requested.
We may also use the contact details of a parent to communicate about the child's activities on the services. Parents can review the data we collect about their child, prohibit us from collecting further data about their child, and request that all data we have collected be deleted from our systems.
Please contact us to view, update, or delete your child's data. To protect your child, we may ask you to verify your identity. We may deny you access to the data if we believe your identity is doubtful. Please note that certain data cannot be deleted due to other legal obligations.
Category: Always
We will only use your personal data for the purposes set out in the Privacy Policy, and only if we are satisfied that:
the use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the services themselves or to provide customer service or technical support);
the use of your personal data is necessary to comply with a relevant legal or regulatory obligation, or
the use of your personal data is necessary to support our legitimate business interests (provided that we always do so in a manner that is proportionate and respects your privacy rights).
As a EU resident, you can:
request confirmation as to whether personal data concerning you is being processed, and request access to your stored personal data and certain additional information;
request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;
request the rectification of your personal data stored with us;
request the deletion of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data, or
file a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as specified below.
In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you consent to the transfer of your data outside the EEA.
If you are resident in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data is guaranteed. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, alteration, destruction, loss, or theft of your personal data, and that these third parties act in accordance with applicable laws at all times.
Consumer Protection Law Rights (Rights under the California Consumer Protection Act)
If you use the services as a resident of California, you may have the right to request access to and deletion of your data under the California Consumer Privacy Act ("CCPA").
How to contact us to exercise your right to access and delete your data is detailed below.
Category: The website does not sell its users' data
We do not sell users' personal data within the meaning and for the purposes of the CCPA.
Category: Websites with a blog or forum
Users of the services who reside in California and are under 18 years of age can request and obtain the removal of their published content by sending an email to the address specified in the "Contact" section. These requests must all be marked with the subject line "California Removal Request". All requests must include a description of the content you want removed and sufficient information to enable us to locate the material. We do not accept communications that are not identified or not properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee complete or comprehensive deletion of the material. For example, material posted by you may be reposted or redistributed by other users or third parties.
@